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1 x Touch Screen Truck Car GPS Navigation1 x Car Charger1 x MINI USB cable1 x User's Manual1 x Car Bracket1 x Back Bracket
Q: Why does the GPS have no signal?
A: When you use the GPS, try to stay in an open space to the greatest extent possible. In an indoor setting such as in an underground car park or inside a tunnel, your GPS may lose signal. If this happens, you can reset the GPS signal by pressing the “GPS Info” button, entering the GPS information interface and pressing “Reset.”
Q: Where can I download map updates?
A: We will update our maps at least once per year. Visit to download.
Q: Why after clicking the “Navigation” icon does the GPS stop working?
A: When you use the GPS for the first time, you must set up the navigation path. Click the “Navi Path” icon, and choose the map file at ResidentFlash/Primo/PRIMO.EXE. If you do not set up the navigation path, the GPS will not work.
Q: Does the device support zip code search?
A: You can only search for ZIP codes in city areas. Your device is not able to search the precise location of streets via ZIP code.
Q: Can I use other car chargers?
A: We do not recommend you use car chargers with different specifications. The package contents of this product already contains a car charger. The input voltage of the car charger must be 12V-24V. Output must be DC5V. The charger will fit a mini USB port.
Q: Why is the battery not durable?
A: In a normal state, a full charge allows you to use the GPS for 1 hour continuously. The GPS should usually be connected to the car charger to work and ensure you can use for longer. The battery will only be used as a backup if the power is cut off.
Q: Can I find a location by entering coordinates?
A: Yes. Your device supports coordinate search.
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Note: With the COVID-19 pandemic, theirs a possibility of slight delays but not to worry you will 100% recieve your product.